<style type="text/css" data-type="vc_shortcodes-custom-css">.vc_custom_1661371468149{margin-bottom: 7% !important;}</style><style type="text/css" data-type="vc_shortcodes-custom-css">.vc_custom_1661371468149{margin-bottom: 7% !important;}</style>{"id":4524,"date":"2022-08-15T22:03:59","date_gmt":"2022-08-15T20:03:59","guid":{"rendered":"https:\/\/www.bernaerts.eu\/buy-sell\/faq\/"},"modified":"2025-06-13T15:07:11","modified_gmt":"2025-06-13T13:07:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bernaerts.eu\/en\/buy-sell\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1661416645956{margin-top: 3% !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1 class=\"red letterspacing\" style=\"text-align: center;\">Frequently asked questions<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1661416664450{margin-top: 2% !important;margin-bottom: 2% !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;909&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"red\" style=\"text-align: center;\">General<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1661371468149{margin-bottom: 7% !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; active_section=&#8221;1000&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What are the opening hours?&#8221; tab_id=&#8221;1661371307210-58f6b743-466b&#8221;][vc_column_text]Monday &#8211; Friday<br \/>\n9.00-12.00 &amp; 13.00-17.30<\/p>\n<p>During viewing days, we are open continuously from 10am to 6pm.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I stay informed about your auctions?&#8221; tab_id=&#8221;1661371311419-bb5d8c47-fde8&#8243;][vc_column_text]If you sign up for our newsletter (at the bottom right of this page), you will automatically be informed by e-mail of all activities at Bernaerts.<br \/>\nYou can follow us on <a href=\"https:\/\/www.facebook.com\/bernaertsauctioneers\/\">Facebook<\/a> and <a href=\"https:\/\/www.instagram.com\/bernaerts.auctioneers\/\">Instagram<\/a> as well.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What art objects does the auction house sell?&#8221; tab_id=&#8221;1661371318347-7f930f74-0a7b&#8221;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\"><span class=\"_2PHJq public-DraftStyleDefault-ltr\">Bernaerts specialises in setting up quality art auctions. We organise five auctions per year <\/span><span class=\"_2PHJq public-DraftStyleDefault-ltr\">on the theme <strong>Old &amp; Romantic Masters<\/strong> with paintings and sculptures by 15th to 19th century European artists. In addition, the focus is also on <strong>Modern Masters &amp; Design<\/strong>. Quality antiques, refined furniture and applied arts (silver, porcelain, jewellery, Asiatics) are also on offer, dating from the Haute Epoque to the Art D\u00e9co period. In addition, the house has been organising <strong>Works on Paper<\/strong> auctions for years. Both old and modern drawings and prints are featured here, as well as old and rare books, modern antiquarian books, bibliophile editions and cartoon drawings. <\/span><\/p>\n<div class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\"><span class=\"_2PHJq public-DraftStyleDefault-ltr\">Our team is always at your disposal for all your big and small questions. Get in touch via the <a href=\"https:\/\/www.bernaerts.eu\/en\/contact\/\">contact form<\/a>.<\/span><\/div>\n<div class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\"><span class=\"_2PHJq public-DraftStyleDefault-ltr\"><br \/>\nFor more info on buying and selling at Bernaerts, you can follow the step-by-step guide via the following links:<br \/>\n&#8211; <a href=\"https:\/\/www.bernaerts.eu\/en\/buy-sell\/how-to-buy\/\">I want to buy in an auction<\/a><br \/>\n&#8211; <a href=\"https:\/\/www.bernaerts.eu\/en\/buy-sell\/how-to-sell\/\">I want to sell in an auction<\/a><\/span><\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I order a catalogue?&#8221; tab_id=&#8221;1668093088605-4c8a29c0-b88e&#8221;][vc_column_text]With the climate in mind, we no longer print catalogues for every auction. All lots can always be accessed <a href=\"https:\/\/www.bernaerts.eu\/en\/auctions\/upcoming-auctions\/\">online<\/a>, though.<\/p>\n<p>Through our <a href=\"https:\/\/www.bernaerts.eu\/winkel\/\">Store<\/a>, you can order single copies of any printed catalogues.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Where can I consult your upcoming auctions or auction results?&#8221; tab_id=&#8221;1668093172448-4771f558-4803&#8243;][vc_column_text]An overview of <strong>upcoming or current auctions<\/strong> can be found <a href=\"https:\/\/www.bernaerts.eu\/en\/auctions\/upcoming-auctions\/\">here<\/a>.<\/p>\n<p>An overview of <strong>past auctions<\/strong> can be found <a href=\"https:\/\/www.bernaerts.eu\/en\/auctions\/auction-results\/\">here<\/a>.<\/p>\n<p>For exact auction and exhibition dates, please consult our <a href=\"https:\/\/www.bernaerts.eu\/en\/calendar\/\">Calendar<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I know at what time a particular lot will be auctioned?&#8221; tab_id=&#8221;1669131265217-7ef7a673-f2cc&#8221;][vc_column_text]We auction at a rate of around 60 to 70 lots per hour.<br \/>\nBased on this, you can therefore make a rough estimate of when a particular lot will be auctioned.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is a Timed Online auction?&#8221; tab_id=&#8221;1668093232878-7efa0e45-ddf8&#8243;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">On Timed Online auctions, all lots are offered <strong>exclusively online by bidding<\/strong> on our website and app, with a fixed end date at which bidding closes. These lots will not be called in the hall by the auctioneer.<br \/>\nThese auctions include pieces whose valuation is usually below \u20ac500.<br \/>\nThe lots will also be displayed during the Live auction viewing days.<br \/>\nThe commission of the Timed Online auction is 30%.<\/p>\n<p class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">To bid along, follow this procedure:<\/p>\n<p>1. go to <a title=\"Live Bernaerts\" href=\"https:\/\/live.bernaerts.eu\/\" target=\"_blank\" rel=\"noopener\">www.live.bernaerts.eu<\/a><br \/>\n2. create your account (new customer) or log in to your existing account (existing customer)<br \/>\n3. click on &#8216;register&#8217; for the session you wish to bid in<br \/>\n4. wait for our team to approve your registration (Note: we need a copy of your ID card for this)<br \/>\n5. after confirmation of your registration, you can place your bid*<br \/>\n6. after the auction is over, you will receive an e-mail with payment and collection details<\/p>\n<hr \/>\n<p>* You can make a bid where you bid the next indicated amount or you can set a maximum bid. In the latter case, the system will automatically bid for you against any other contenders up to the amount of your maximum bid, according to the fixed bid steps. If your maximum bid is outbid, you will be notified via email and on the app. You can then bid higher if you wish. Your maximum bid is <span style=\"text-decoration: underline;\">not<\/span> visible to other bidders.<\/p>\n<p>If you receive a counter-bid, or if a higher maximum bid has already been submitted by another bidder, the lot in question will appear with the bold text &#8216;<strong>OVERBID<\/strong>&#8216;.<\/p>\n<p>If several bidders have entered the same maximum bid, the one who <strong>first<\/strong> set his automatic bid will outbid the others.<\/p>\n<p>When the lot is about to close and another bid comes in, bidders will be given 10 minutes to respond each time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is an Aftersale?&#8221; tab_id=&#8221;1668093269273-aedc1418-9d6c&#8221;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">The &#8216;Aftersale&#8217; is the online after-sale of the lots that remained unsold during the live auction. Interested parties will get a &#8220;second chance&#8221;, so to speak, here and can leave a bid on a lot they missed during the live sessions until the Monday following the Live auction. However, the starting price will generally be the same starting price as during the Live auction. The commission for this auction is 30%.<\/p>\n<p class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">To bid along, follow this procedure:<\/p>\n<p>1. go to <a title=\"Live Bernaerts\" href=\"https:\/\/live.bernaerts.eu\/\" target=\"_blank\" rel=\"noopener\">www.live.bernaerts.eu<\/a><br \/>\n2. create your account (new customer) or log in to your existing account (existing customer)<br \/>\n3. click on &#8216;register&#8217; for the session you wish to bid in<br \/>\n4. wait for our team to approve your registration (Note: we need a copy of your ID card for this)<br \/>\n5. after confirmation of your registration, you can place your bid*<br \/>\n6. after the auction is over, you will receive an e-mail with payment and collection details<\/p>\n<hr \/>\n<p>* You can make a bid where you bid the next indicated amount or you can set a maximum bid. In the latter case, the system will automatically bid for you against any other contenders up to the amount of your maximum bid, according to the fixed bid steps. If your maximum bid is outbid, you will be notified via email and on the app. You can then bid higher if you wish. Your maximum bid is <span style=\"text-decoration: underline;\">not<\/span> visible to other bidders.<\/p>\n<p>If you receive a counter-bid, or if a higher maximum bid has already been submitted by another bidder, the lot in question will appear with the bold text &#8216;<strong>OVERBID<\/strong>&#8216;.<\/p>\n<p>If several bidders have entered the same maximum bid, the one who <strong>first<\/strong> set his automatic bid will outbid the others.<\/p>\n<p>When the lot is about to close and another bid comes in, bidders will be given 10 minutes to respond each time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I would like to organise an event in your halls. Is that possible?&#8221; tab_id=&#8221;1668093301131-e98fc166-12d6&#8243;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">Would you like to organise an art-related event in an interwar cinema converted into an auction room, in the heart of Old South Antwerp? Dispose of three rooms giving out onto a centrally located patio, situated in the shadow of KMSKA with nearby Kool and Steendok car parks. Discuss room hire options with Ilse Aerts (<a class=\"\" href=\"mailto:ilse@bernaerts.be\">ilse@bernaerts.be<\/a>).<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to reach Bernaerts by car?&#8221; tab_id=&#8221;1668093330456-56b1df28-372b&#8221;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1FoOD public-DraftStyleDefault-text-ltr _3M0Fe public-DraftStyleDefault-block-depth0 _1j-51\">Auctioneers Bernaerts is located at Antwerp South, right in the triangle between the Royal Museum of Fine Arts, the MHKA and the FOMU, near the Zuidpark on the Vlaamse Kaai, with two underground car parks Steendok and Kooldok.<\/p>\n<p class=\"\">More info on how to reach our auction house can be found <a href=\"https:\/\/www.bernaerts.eu\/en\/a-propos-de-nous\/bereikbaarheid\/\">here<\/a>.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Is there parking available at the auction house?&#8221; tab_id=&#8221;1661371313887-274635a4-c864&#8243;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\"><span class=\"_2PHJq public-DraftStyleDefault-ltr\">There is no parking attached to the auction house, but there is a loading and unloading zone in front of the gate at Verlatstraat 16. Parking in the street or on the gedempte Zuiderdokken is also possible for a fee (via the app 4411 (zone AN131) or via text message).<\/span><\/p>\n<p id=\"viewer-fjkuf\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\"><span class=\"_2PHJq public-DraftStyleDefault-ltr\">For long-term parking: use the Q-park pay parking Steendok (entrance via Ledeganckkaai and Namenstraat) or Kooldok (entrance via Waalsekaai). <\/span><\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How to reach Bernaerts by public transport?&#8221; tab_id=&#8221;1668093518868-70ac626a-4475&#8243;][vc_column_text]<\/p>\n<p id=\"viewer-2vqu1\" class=\"mm8Nw _1j-51 _1FoOD _3M0Fe public-DraftStyleDefault-block-depth0 public-DraftStyleDefault-text-ltr\">From Central Station, you have a few options:<br \/>\n&#8211; Tram 10 takes you directly via pre-metro station &#8216;Astrid&#8217; to stop &#8216;Bres&#8217; on Amerikalei, 600 metres on foot from the auction house.<br \/>\n\u2013 Tram 1 tram takes you directly from the pre-metro station \u2018Opera\u2019 to the stop \u2018Bestorming\u2019 in the Brederodestraat, about 700 meters from the auction house.<\/p>\n<p>From Central Station via Groenplaats: &#8211; Towards Groenplaats, you can take tram3, 5 or 15 at premetro station &#8216;Diamant&#8217;.<br \/>\nThere, transfer above ground to tram 4 towards the &#8216;Museum&#8217; stop, just a 150-metre walk from the auction house.<\/p>\n<p>Tram 4 will also take you directly from Antwerp Berchem station.<br \/>\nFor more information, please consult <a title=\"De Lijn\" href=\"https:\/\/www.delijn.be\/fr\" target=\"_blank\" rel=\"noopener\">www.delijn.be<\/a>.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"red\" style=\"text-align: center;\">How to buy?<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1661371468149{margin-bottom: 7% !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; color=&#8221;white&#8221; active_section=&#8221;1000&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How can I attend an auction?&#8221; tab_id=&#8221;1661371533044-f45eb0a4-81ba2f9b-ea50&#8243;][vc_column_text]Our auctions are public and therefore open to everyone. You can register from half an hour before the start of the auction. Only if you wish to participate in bidding will you have to register with one of our reception staff and receive a bidding number. Seating is free, no need to reserve seats. You can leave the auction room at any time.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I bid on a Live auction?&#8221; tab_id=&#8221;1668093768746-a2d32897-000a2f9b-ea50&#8243;][vc_column_text]<strong>1. In the auction room<\/strong><\/p>\n<p>You can register at the reception desk with your ID from 30 minutes before the start of the auction. You will then receive a personal bid number with which you can make yourself clearly known to the auctioneer during bidding. This bid number remains valid during the various sessions. If you no longer wish to bid, please hand in the bid number to our staff when you leave the room.<br \/>\nTo make registration smoother, we recommend reserving a place in advance via the appointment calendar. However, this is not an obligation.<br \/>\nCommission: 28%<\/p>\n<p><strong>2. Online or via the \u2018Bernaerts-app\u2019<\/strong><\/p>\n<p>From 2 weeks before the auction, you can already place a &#8216;prebid&#8217; on one of the various bidding platforms <a href=\"https:\/\/live.bernaerts.eu\/\">Bernaerts Live<\/a>, <a href=\"https:\/\/www.invaluable.com\/auction-house\/bernaerts-auctioneers-57k04h1b76\">Invaluable<\/a> or <a href=\"https:\/\/drouot.com\/auctioneer\/436\/bernaerts\">Drouotonline<\/a>.<br \/>\nYou can also bid live on these platforms during the Live Auction via livestream.<br \/>\nRegister at least 5h before the start of the auction. You can log in from 15 minutes before the start of each auction session.<br \/>\nYou can also use our app for this, downloadable from the app stores (<a href=\"https:\/\/apps.apple.com\/us\/app\/auctioneers-bernaerts-live\/id1455396904?ls=1\">Apple Store<\/a> or <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.auctionmobility.auctions.bernaerts\">Google Play Store<\/a>).<br \/>\nCommission: 30%<\/p>\n<p>If you have not registered in time, you can only watch the auction on live.bernaerts.eu via the &#8216;Watch Only&#8217; function.<\/p>\n<p><strong>3. By absentee bid<\/strong><\/p>\n<p>Place a written bid via the online catalogue or mail a completed <a href=\"https:\/\/www.bernaerts.eu\/editor_images\/file\/kooporders.pdf\">form<\/a> to info(at)bernaerts.be at the latest 12h prior to the live auction. The auctioneer will try to acquire your lot at the most advantageous price possible. Note that this does not include auction fees.<br \/>\nCommission: 28%<\/p>\n<p><strong>4. By telephone<\/strong><\/p>\n<p>Request a telephone line via the online catalogue or mail a completed <a href=\"https:\/\/www.bernaerts.eu\/editor_images\/file\/telefonische_bieding.pdf\">telephone bid form<\/a> to info(at)bernaerts.be, at the latest 12h prior to the live auction. One of our team members will call you during the auction to bid live. You tell them whether you want to go along with the offer or not. This service is only available for lots from \u20ac 1000.<br \/>\nCommission: 28%<\/p>\n<hr \/>\n<p><a href=\"https:\/\/www.bernaerts.eu\/wp-content\/uploads\/2025\/02\/INCREMENTS.pdf\">OVERVIEW STANDARDISED BID INCREMENTS<\/a>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much are the auction fees?&#8221; tab_id=&#8221;1668093999308-a0509659-5fef2f9b-ea50&#8243;][vc_column_text]<\/p>\n<p class=\"paddingright\">On top of the hammer price, a commission is charged on each lot, as well as a fixed administrative cost (\u20ac2\/lot) and possibly the resale right.<\/p>\n<ul>\n<li>Bidding in the auction room = 28%<\/li>\n<li>Submitting an absentee bid = 28%<\/li>\n<li>Bidding by telephone = 28%<\/li>\n<li>Bidding via an online platform (live.bernaerts.eu, Drouot or Invaluable) = 30%<\/li>\n<li>Timed Online auction = 30%<\/li>\n<li>Aftersale = 30%<\/li>\n<\/ul>\n<p>A resale right of 4% on the hammer price (for adjudication starting from \u20ac 2000) may have to be paid by the buyer of the lot. This applies to original works of art by living artists or artists who died less than 70 years ago.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What are resale rights?&#8221; tab_id=&#8221;1668094025948-36eed5b1-287b2f9b-ea50&#8243;][vc_column_text]The resale right is an extension of copyright law, which gives the creator of a work of art a right to remuneration when the work of art is resold.<\/p>\n<p>This right may apply to works of visual and graphic art. The resale right is charged on the sale of original works of art by living artists or artists who died less than 70 years ago, starting from a hammer price of \u20ac 2000.<br \/>\nIt amounts to 4% of the hammerprice up to and including \u20ac50,000.00;<br \/>\n3% of the part of the hammerprice from \u20ac50,000.01 up to and including \u20ac200,000.00;<br \/>\n1% of the part of the hammerprice from \u20ac 200,000.01 up to and including \u20ac 350,000.00;<br \/>\n0.50% of the portion of the hammerprice from \u20ac350,000.01 up to and including \u20ac500,000.00;<br \/>\n0.25% of the part of the hammerprice above \u20ac500,000.01.<\/p>\n<p>However, the resale right may never exceed \u20ac12,500.00.<br \/>\nThe first bracket&#8217;s rate of 4% must be applied to the entire amount falling within this bracket.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I bought something. What now?&#8221; tab_id=&#8221;1668093907892-7b483628-ca0f2f9b-ea50&#8243;][vc_column_text]<\/p>\n<p class=\"paddingright\">After the auction, you will receive a receipt by e-mail (or by post) with the various payment methods (bank transfer\/ credit card\/ bancontact).<br \/>\nYou can collect your works by appointment (via the <a href=\"https:\/\/www.bernaerts.eu\/en\/schedule-an-appointment\/\">online appointment calendar<\/a>) and upon receipt of payment.<\/p>\n<div class=\"wpb_text_column wpb_content_element \">\n<div class=\"wpb_wrapper\">\n<div id=\"read278470133\" class=\"read_div\">\n<p>If you come to collect after 10 days, a storage fee of \u20ac5 per day and per lot will be charged.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I pay?&#8221; tab_id=&#8221;1668093960052-49ef18f2-8a992f9b-ea50&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Via the payment link on your receipt<\/li>\n<li>Via Bancontact, on collection (or with Visa, Mastercard or Eurocard)<\/li>\n<li>By bank transfer stating your name\/customer code, auction and lot number<br \/>\nto account number <span class=\"\">IBAN BE02 6451 0493 5140<\/span><br \/>\nBIC\/SWIFT JVBABE22<br \/>\nWhen transferring, please note that it may take several days to receive the amount in our account.<br \/>\nThe purchased good can only be collected upon receipt of payment.<\/li>\n<li>Cash: in euro up to an amount of \u20ac 2999 per settlement, costs included.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;When can I collect?&#8221; tab_id=&#8221;1668093933438-8b834b0c-ac862f9b-ea50&#8243;][vc_column_text]<\/p>\n<p class=\"paddingright\">Collection is done at our halls, after <a href=\"https:\/\/www.bernaerts.eu\/en\/schedule-an-appointment\/\">appointment<\/a>, and is possible during office hours (09.00-12.00 and 13.00-17.30), on the Saturday after the live auction (from 10.00-12.00) and at the latest 10 days after the first auction day. No pick-up is possible during our auction sessions.<\/p>\n<p class=\"paddingright\">If the collection period has expired, a storage fee of \u20ac5 per day and per lot will be charged. If you are unable to do so yourself, you can authorise a third party to collect your purchases, upon receipt of payment.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;I want my purchase to be sent to me. Which transporters do you recommend?&#8221; tab_id=&#8221;1669131866351-48d9c6ea-ec782f9b-ea50&#8243;][vc_column_text]We do not handle the packing and shipping of your items.<\/p>\n<p>Therefore, we ask you to organise your own transport. <a href=\"https:\/\/www.bernaerts.eu\/wp-content\/uploads\/2026\/02\/SHIPPING-1-1.pdf\">You will find a list of our trusted transporters here<\/a>.<br \/>\nPackaging and shipping costs are always at your expense and risk.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How can I interpret the terms used to describe artists&#8217; attributions?&#8221; tab_id=&#8221;1697113397101-8c6772d2-47a8&#8243;][vc_column_text]Our experts use the following terminology in the catalogue:<\/p>\n<ul>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n= According to our expertise a work by the artist.<\/li>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n<strong>attributed to<\/strong><br \/>\n= According to our expertise possibly a work by the artist, but further research is necessary.<\/li>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n<strong>workshop<\/strong><br \/>\n= According to our expertise, a work from the artist&#8217;s studio, perhaps with his cooperation.<\/li>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n<strong>circle<\/strong><br \/>\n= According to our expertise, a work made by an artist from the time and surroundings of the said artist.<\/li>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n<strong>after<\/strong><br \/>\n= According to our expertise, a work, not by the artist himself, but inspired by it, from the period or later.<\/li>\n<li><strong>ANTOON VAN DIJCK (1599-1641)<\/strong><br \/>\n<strong>genre<\/strong><br \/>\n= According to our expertise, a work created by an artist further removed in time from the aforementioned artist, whose theme was inspired by this artist.<\/li>\n<li><strong>ANONYMOUS<\/strong><br \/>\n<strong>bearing a signature<\/strong><br \/>\n= According to our expertise, not the artist&#8217;s signature.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/section><style type=\"text\/css\" data-type=\"rcb-_wpb_shortcodes_custom_css-4836\">.vc_custom_1661371468149{margin-bottom: 7% !important;}<\/style>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 class=\"red\" style=\"text-align: center;\">How to sell?<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<section class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1661371468149{margin-bottom: 7% !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; color=&#8221;white&#8221; active_section=&#8221;1000&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;How do I know if my item\/collection qualifies for one of your auctions?&#8221; tab_id=&#8221;1668094147018-c759e31d-8fe944a0-10e7&#8243;][vc_column_text]It is recommended that you initially provide us with some photos of the items. A clear photo of the piece or some overview photos of the contents will give our experts a first impression about the quality and saleability of your antiques.<\/p>\n<p>You can provide these photos by mail, e-mail (expertise(at)bernaerts.be) or via this <a href=\"https:\/\/www.bernaerts.eu\/en\/estimation-request\/\">intake form<\/a>. Please include a brief description, dimensions and possible origin, as well as, if possible, signature, date, material and\/or defects. To the extent possible, your request will be answered within a week of being sent.<\/p>\n<p>If your goods receive a positive recommendation, we will ask you to visit our offices with these pieces for a more accurate evaluation. This estimate is free and without obligation. For important items and large household effects, we are happy to come to your home. For this, it is best to make an appointment.<br \/>\nMore info on &#8216;how to sell&#8217; can be found on our site <a href=\"https:\/\/www.bernaerts.eu\/en\/buy-sell\/how-to-sell\/\">here<\/a>.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What should I do with the pieces that do not qualify for your auctions?&#8221; tab_id=&#8221;1668094147069-16199093-8ec144a0-10e7&#8243;][vc_column_text]Upon request, we can provide you with a list of contacts we will refer you to if your item cannot be included in one of our own auctions.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can you also perform an expertise for the purpose of division or insurance?&#8221; tab_id=&#8221;1668094147140-dde2814e-676744a0-10e7&#8243;][vc_column_text]Our experts are at your disposal to draw up an appraisal report on your art collection, valid for private use, for notaries or for insurance companies. The cost of such expertise is discussed in advance: depending on the size of the estimate, it is either flat or on a percentage basis. In the latter case, 3% is calculated on the minimum estimate value. Important: this percentage will be refunded to you if you decide to put the object(s) up for auction within the year: you will then be charged 12% commission instead of 15%. Thus, the estimation\/expertise becomes free of charge.<\/p>\n<p>A flat-rate valuation amounts to:<br \/>\n\u20ac 325\/h (consisting of \u20ac 250 expertise and \u20ac 75 dictation)<br \/>\n+ possible further research at our offices at \u20ac 125\/h<br \/>\n+ travel expenses at \u20ac 0.50 per km<br \/>\n+ 21% VAT.<br \/>\nThese costs cannot be recovered.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can the expert come on-site to estimate?&#8221; tab_id=&#8221;1668094147219-0ee0e2c5-acfa44a0-10e7&#8243;][vc_column_text]This is possible, after you provide us with photos so we can determine whether your art objects qualify for one of our auctions. You can make an appointment for this by phone or email (info@bernaerts.be).<br \/>\nA on-site expertise is free if the pieces are subsequently sold at auction.<\/p>\n<p>For household effects, a larger quantity of works of art or collections, we are happy to visit you on site.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How much are my fees as a seller?&#8221; tab_id=&#8221;1668094147284-0a29110b-12d244a0-10e7&#8243;][vc_column_text]Seller&#8217;s commission:<br \/>\n* Lots in the Art &amp; Antiques auctions: 20% commission on lots with hammer price up to and including 1000 EUR \/ 15% from 1001 EUR.<br \/>\n* Lots in the Works on Paper auctions: 20% commission on lots with hammer price up to and including 500 EUR \/ 15% from 501 EUR.<\/p>\n<p>Included in this commission are: expertise, storage, insurance, photography.<br \/>\nNot included in the commission: possible external expertise, possible transport.<\/p>\n<p>After the sale of the goods, you will receive a statement indicating the hammer price minus the commission and possible costs (possibly transport or additional expertise). The net amount will be paid five weeks after the auction via bank transfer provided the lot has been paid by the buyer in the meantime.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I set a limit price?&#8221; tab_id=&#8221;1668094147344-f16a19e1-85b944a0-10e7&#8243;][vc_column_text]<\/p>\n<p class=\"paddingright\">An indicative estimate is included on the consignment note for each item.<\/p>\n<p class=\"paddingright\">There are several options concerning limit prices:<\/p>\n<ul>\n<li aria-level=\"1\">For pieces with an estimate of \u20ac 5000 or higher, a limit price can be determined by mutual agreement.<\/li>\n<li aria-level=\"1\">For pieces with an estimate lower than \u20ac 5000 a &#8216;discrete limit&#8217; of 75% of the lower estimate applies.<br \/>\n<em>e.g. estimate \u20ac 1000 \u2013 1500, discrete limit = \u20ac 750<\/em><\/li>\n<li aria-level=\"1\">In the Timed Online auctions, no limit prices apply.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Can I attend the exhibition and auction of my pieces?&#8221; tab_id=&#8221;1668094147409-aa601f18-ce1244a0-10e7&#8243;][vc_column_text]<\/p>\n<p class=\"paddingright\">Prior to each auction, there are viewing days, when potential buyers can come and view and examine the art objects on offer. The exhibition takes place from Thursday to Monday before the auction each time, continuously from 10am to 6pm. On the <a href=\"https:\/\/www.bernaerts.eu\/en\/calendar\/\">calendar<\/a> online, you will find upcoming auctions and viewing days.<br \/>\nAs a consignor, you are of course welcome to attend both the exhibition and the auction of your goods. You do not need to make reservations for this: the auction is public and open to all.<br \/>\nMoreover, as a seller, you will also have one free ticket to the <a href=\"https:\/\/www.bernaerts.eu\/en\/platform\/concerts\/\">Platform concert<\/a> taking place on Sunday of the exhibition<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;My lot was sold. What now?&#8221; tab_id=&#8221;1669131384285-d849922d-a08f44a0-10e7&#8243;][vc_column_text]You will receive an overview of the results of your auctioned items by mail or post the week following the auction. This lists the hammer prices per lot, as well as the net amount (hammer prices &#8211; seller&#8217;s commission) that will be transferred to your bank account, five weeks after the auction closes and provided the lot has been paid by the buyer in the meantime.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What if my lot did not sell?&#8221; tab_id=&#8221;1668094147475-f417344c-6f8d44a0-10e7&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Your lot remained withheld during the <strong>Live auction<\/strong>: it can be offered again on our online Aftersale, which ends on Monday after the Live auction.<strong><br \/>\n<\/strong><\/li>\n<li>Your lot also remained withheld in the <strong>Aftersale<\/strong>: it can be offered again in a future auction with significantly reduced estimate OR you can come to collect it.<\/li>\n<li>Your lot remained withheld during a <strong>Timed Online auction<\/strong>: the lot must be retrieved at the latest 21 days after the conclusion of this auction.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/section><style type=\"text\/css\" data-type=\"rcb-_wpb_shortcodes_custom_css-4904\">.vc_custom_1661371468149{margin-bottom: 7% !important;}<\/style>[\/vc_column_text][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Your question isn&#8217;t on the list above?<br \/>\nPlease send us a message using <a href=\"https:\/\/www.bernaerts.eu\/en\/contact\/\">our contact form<\/a>.<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1661416645956{margin-top: 3% !important;}&#8221;][vc_column][vc_column_text] Frequently asked questions [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1661416664450{margin-top: 2% !important;margin-bottom: 2% !important;}&#8221;][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;909&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] General [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1661371468149{margin-bottom: 7% !important;}&#8221;][vc_column][vc_tta_accordion style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;white&#8221; active_section=&#8221;1000&#8243; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;What are the opening hours?&#8221; tab_id=&#8221;1661371307210-58f6b743-466b&#8221;][vc_column_text]Monday &#8211; Friday 9.00-12.00 &amp; 13.00-17.30 During viewing days, we are open continuously from 10am to 6pm.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;How do I stay&hellip;&nbsp;<a href=\"https:\/\/www.bernaerts.eu\/en\/buy-sell\/faq\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">FAQ<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3215,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"on","neve_meta_reading_time":"","advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-4524","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"publishpress_future_action":{"enabled":false,"date":"2026-08-05 06:22:29","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/pages\/4524","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/comments?post=4524"}],"version-history":[{"count":1,"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/pages\/4524\/revisions"}],"predecessor-version":[{"id":35132,"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/pages\/4524\/revisions\/35132"}],"up":[{"embeddable":true,"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/pages\/3215"}],"wp:attachment":[{"href":"https:\/\/www.bernaerts.eu\/en\/wp-json\/wp\/v2\/media?parent=4524"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}