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HOW TO BUY

Step 1: Searching

Find your artwork in our online catalogue, browse through the PDF version of the printed catalogue, or better yet, come take a look at the exhibition where you will be charmed by the beauty of the offer. The exhibition days are open to everyone and are always held four days prior to the auctions, each time from Thursday till Sunday continuously from 10 am to 6 pm. Our people are at your disposal for questions. During the auction, the exhibition remains partially open to the public. On Thursday nights you have the possibility to attend a concert in room Platform and, afterwards, to visit the exhibition in all tranquillity until 11 pm.

For all our live auctions we issue an illustrated catalogue with detailed descriptions and an estimation of each lot. You can also download this catalogue in PDF format [link] from our website. Online, you can consult the catalogue in which each lot is accompanied by one or more photos. Via My Account [link], you can also save your favourite items, place a bid and/or check the results. If you cannot attend the exhibition, you can request a condition report of an item by email, this only for items with a minimum value of € 1,000.

Step 2: Bidding

Live in the room

You present yourself to our staff at the entrance to the auction room on the first floor (room 'Platform', Verlatstraat 16) at least half an hour before the start of the auction or during the auction. You register with your ID and will be offered a paddle with your personal bidding number. With this number you can make it clear to the auctioneer that you want to bid on an item. This bidding number is valid for all the sessions of the auction. Once you finished your bidding, you can leave the room and return the paddle to one of our employees.

Using an 'absentee bidding form'

You complete the 'absentee bidding form' during your visit at the auction house, or you download [link] it and deliver it no later than 24 h prior to the auction to one of our staff members, or you send it by email (info@bernaerts.be) or by fax (+ 32 3 248.15.93), no later than 5 hours prior to the start of the auction. The auctioneer will try to purchase the item for you at the most beneficial price. Mind you, this price will not include the auction fees.

By telephone

You complete the 'absentee bidding form by phone' and deliver it no later than 24 h prior to the auction to one of our staff members or you send it by email (info@bernaerts.be) or by fax (+32 3 248.15.93), no later than 5 hours prior to the start of the auction. One of our staff members will call you during the auction to bid in real time. You can instruct them whether or not you agree with the bid. This service is only possible for bids starting from € 1,000.

Via My Account

You register on our website on 'My Account'. With your personal Bernaerts profile, you can save your favourite items and, if you want so, leave a bid no later than 5 h before the auction. The auctioneer will try to purchase the item for you at the most beneficial price. Mind you, this price will not include the auction fees.

Via 'Live Bidding'

You can follow the auction through live-stream on your computer or tablet. Please be advised that you will have to register at least five hours before the start of the auction if you want to participate in the bidding.

1. Go to www.bernaerts.be
2. On the welcome page, click 'Online auctions'
3. Create an account and send us a copy of your ID (once only)
4. Accept the terms and conditions of sale using the link you received in your mailbox
5. The auction is accessible as from a quarter of an hour before the start.

Log in with your personal data and click on 'Enter Auction'. Place your bid. If you did not register on time, you will only be able to see the auction through the 'Watch only' function.

Step 3: Paying

  • Cash: in euro up to an amount of € 2,999 per settlement, all costs included
  • Bancontact
  • A bank cheque guaranteed by a Belgian bank in euro.
    The collection costs of the cheques shall be borne by the buyer.
  • Following credit cards are accepted:
    Visa, MasterCard or Eurocard (additional costs may be charged)
  • By bank transfer: (indicating your name/username, auction code and item number.)
    to the account number 111-22656241-87
    IBAN BE67 1112 6562 4187
    BIC/SWIFT ABERBE22

    Please bear in mind that in case of a bank transfer, it will take a couple of days before we receive the amount on our account.
    The purchased good can only be picked up upon receipt of payment.
  • If you registered via My Account you can consult your invoices and pay safely online.

Step 4: Picking up

Collect at the auction room:

Immediately after the auction, in the auction week (not during the auctions themselves) during office hours (9 - 12 am and 1.30 - 5 pm), or on the Saturday after the live auction (10-12 am) and at very last ten days after the first day of the auction. If this term has expired, an interest of 1% per month of the hammer price, with a minimum of € 5 per day and per item, will be charged as storage cost. If you are prevented, you can grant a power of attorney for the collection of your purchases by a third party, after receipt of payment.

Packaging and shipping:

For smaller items we can assist you in packaging and shipping. For larger or valuable pieces we kindly request you to organize your own transport.
However, we can recommend you some shipping companies.
The costs and risks for packaging and shipping are always your responsibility. Please contact shipping@bernaerts.be.

Contact

Bernaerts Auctioneers
Verlatstraat 16-22
Museumstraat 25
2000 Antwerp
Belgium

T +32 3 248 19 21
F +32 3 248 15 93
E info(at)bernaerts.be

contact us

Office hours

Mo-Fr: 9 am to 12 pm / 1h30 pm to 5h30 pm

Bank details

Bank de Kremer
Ledeganckkaai 7, 2000 Antwerpen
IBAN BE67 1112 6562 4187
BIC/SWIFT ABERBE22

ING Bank
Waalse Kaai 7, 2000 Antwerpen
IBAN BE03 3200 5327 3884
BIC/SWIFT BBRUBEBB

VAT BE0413901869

Links

Intakeform (estimate)
Registration newsletter
Registration "My account"
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Verlatstraat 18

From now on, we receive our visitors at our reception area via Verlatstraat 18.

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